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Property manager on a call at the gate of a villa compound in Muscat
Real estate · Property management

Tenants call at midnight. Someone should pick up.

Maintenance requests, lease questions and real emergencies all arrive on the same line, at any hour. RingDeck logs the routine, alerts your team and puts emergencies straight through.

2 minutes, no sign-up. Prefer the phone? Call +1 307 284 4884 – the agent picks up.

Calls it answers every day

  • “My AC stopped working”
  • “I'm locked out”
  • “When is rent due?”
  • “There's a water leak”
  • “Can I renew my lease?”
What really happens

One call, told honestly.

Property manager on a call at the gate of a villa compound in Muscat
Muscat · Thursday, 23:50

Water is coming through a ceiling in villa 14.

The problem

Routine requests and emergencies share one phone line, and at night nobody is on it.

With RingDeck

Routine requests – AC service, a spare key, a lease question – are logged in a Google Sheet and posted to the maintenance channel in Slack. For an emergency the agent transfers the call to the on-call technician. Arabic and English callers are handled the same way.

  • Google Sheets
  • Slack
  • Call transfer
  • Arabic + English
Set up

Four things to prepare. That's it.

  1. 01

    Define what counts as an emergency

    Water leaks, no power, lockouts at night – in the agent's instructions.

  2. 02

    Choose where requests go

    A Google Sheet for the log and a Slack channel for the maintenance team.

  3. 03

    Set the on-call number

    Emergencies are transferred there, day or night.

  4. 04

    Share one number with tenants

    A new RingDeck number or your existing line with forwarding.

Tools used on this page
  • Google Sheets
  • Slack
  • Call transfer
  • Customer memory
  • Arabic + English
Questions

Property management: what people ask us.

How does it decide what counts as an emergency?

You define it in the agent's instructions, for example water leaks, no power or lockouts at night. For those it transfers the call to the number you set.

Where do maintenance requests go?

To a Google Sheet you choose and, if you like, a Slack message to your maintenance team.

Can tenants call in Arabic?

Yes. Run an Arabic agent, an English agent, or one for each line.

Stop losing calls.

Build your agent, test it by voice in the browser, then forward your number when you're ready.

  • Hosted on servers in the EU (Germany)
  • Tells callers it's an AI
  • Monthly plans, cancel anytime