Skip to content
Restaurant host in Dublin answering the phone during a busy evening
Industries · Restaurants

Friday, 8 pm. Every table is full – and the phone keeps ringing.

During service nobody has time for the phone. RingDeck answers questions about opening hours, menu and allergens from your documents and takes reservation requests for your team.

2 minutes, no sign-up. Prefer the phone? Call +1 307 284 4884 – the agent picks up.

Calls it answers every day

  • “Do you have a table for six tomorrow?”
  • “Are you open on Sunday?”
  • “Do you have gluten-free dishes?”
  • “Can I order for pickup?”
  • “Is there parking nearby?”
What really happens

One call, told honestly.

Restaurant host in Dublin answering the phone during a busy evening
Dublin · Friday, 20:10

A caller wants a table for six tomorrow night.

The problem

The host is seating guests and the phone rings out.

With RingDeck

The agent answers menu and allergen questions from the uploaded menu, takes the reservation request with name, time and party size, adds it to a Google Sheet and sends the team a Slack message. If you take reservations through Cal.com or Calendly, it books the slot directly.

  • Knowledge base
  • Google Sheets
  • Slack
  • Cal.com / Calendly
Set up

Four things to prepare. That's it.

  1. 01

    Upload menu and allergens

    Menu, allergen list, opening hours and directions.

  2. 02

    Pick the reservation flow

    Google Sheet plus Slack alert, or booking through Cal.com or Calendly.

  3. 03

    Forward during service

    For example only when nobody answers within a few rings.

  4. 04

    Set a transfer number

    For events, complaints or anything the agent shouldn't handle.

Tools used on this page
  • Knowledge base
  • Google Sheets
  • Slack
  • Cal.com
  • Calendly
  • Call forwarding
Questions

Restaurants: what people ask us.

Does it work with OpenTable or similar systems?

Not directly yet. It records reservation requests in a Google Sheet and alerts your team, or books through Cal.com or Calendly if you use them.

Can it answer allergen questions?

It answers from the menu and allergen information you upload. For anything not covered, you can instruct it to put the call through to staff.

Can we use it only during busy hours?

Yes. With call forwarding you decide when calls reach RingDeck, for example only when nobody answers.

Stop losing calls.

Build your agent, test it by voice in the browser, then forward your number when you're ready.

  • Hosted on servers in the EU (Germany)
  • Tells callers it's an AI
  • Monthly plans, cancel anytime