Room questions, arrival times, airport transfers, group requests – RingDeck answers from your hotel information, recognises returning guests and passes bookings and special requests to your team.
2 minutes, no sign-up. Prefer the phone? Call +1 307 284 4884 – the agent picks up.
Night staff are busy, and the guest has to explain everything again.
Customer memory recognises the number: the agent knows he asked for a sea-view room last time and that an airport transfer was still open, and asks about both. The request is posted to reception in Slack; for a group booking the call is transferred to the reservations team.
Rooms, facilities, check-in times, transfers and house rules.
Slack, Gmail or a Google Sheet for reception.
Group and complex bookings are transferred to your team.
For example Arabic and English, each on its own line.
Not directly yet. The agent takes booking requests and passes them to your team by Slack, email or Google Sheets, or transfers the call to reservations.
Yes, by phone number – with the context of earlier calls to your hotel.
14 languages are available, including Arabic, English, German, French, Russian and Chinese. Each agent speaks the language you set.
Build your agent, test it by voice in the browser, then forward your number when you're ready.