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Dental practice reception in Munich
Industries · Dental practices

Monday, 8 am: forty calls and one receptionist.

The phone rings while patients stand at the desk. RingDeck takes the calls your team can't – it moves appointments, books new patients and puts pain emergencies straight through.

Get startedSee pricing

2 minutes, no sign-up. Prefer the phone? Call +1 307 284 4884 – the agent picks up.

Calls it answers every day

  • “I need to move my check-up”
  • “I have a toothache – can I come today?”
  • “Are you taking new patients?”
  • “How much does a cleaning cost?”
  • “Where can I park?”
What really happens

One call, told honestly.

Dental practice reception in Munich
Munich · Monday, 08:05

The line is busy. Patients want to move their check-ups.

The problem

Callers hear the busy tone and try again later – or not at all.

With RingDeck

The practice keeps its number and forwards to RingDeck when the line is busy. The agent moves appointments through Cal.com or Calendly, books new patients and puts callers with acute pain straight through. If a caller goes silent, it asks once whether they're still there and then ends the call.

  • Call forwarding
  • Cal.com / Calendly
  • Call transfer
  • Silence check
Set up

Four things to prepare. That's it.

  1. 01

    Upload practice details

    Treatments, prices you want to share, opening hours and directions.

  2. 02

    Connect your booking tool

    Cal.com, Calendly or Google Calendar for appointments.

  3. 03

    Forward when busy

    Keep your practice number; calls reach RingDeck only when you want.

  4. 04

    Set the emergency number

    Pain emergencies are transferred straight to your team.

Tools used on this page
  • Call forwarding
  • Cal.com
  • Calendly
  • Google Calendar
  • Call transfer
  • Silence check
  • SMS
Questions

Dental practices: what people ask us.

Do we keep our practice number?

Yes. You forward calls to RingDeck – for example only when the line is busy or outside opening hours.

Can it speak German and English?

Each agent speaks the language you set; 14 are available, including German, English, Turkish and Arabic. You can run one agent per language.

What happens with pain emergencies?

You describe them in the agent's instructions; the agent transfers those calls to the number you set.

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Stop losing calls.

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