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Clinic reception in Dubai at night
Industries · Clinics

Patients call after hours. Your clinic still answers.

Many appointment calls come in when the front desk is busy or closed. RingDeck answers, books the appointment in your calendar, confirms it by SMS – and puts urgent calls through to your team.

2 minutes, no sign-up. Prefer the phone? Call +1 307 284 4884 – the agent picks up.

Calls it answers every day

  • “Can I book an appointment for tomorrow?”
  • “Do you accept my insurance?”
  • “What are your opening hours?”
  • “I need to cancel my appointment”
  • “It's urgent – can I speak to someone?”
What really happens

One call, told honestly.

Clinic reception in Dubai at night
Dubai · Thursday, 21:40

A mother calls: her son needs an appointment tomorrow.

The problem

The clinic closed at 8. Voicemail means she calls the next clinic on the list.

With RingDeck

The agent answers in Arabic, says it is an AI assistant, finds a free slot in Google Calendar, books 9:30 and sends the confirmation by SMS during the call. In the morning the team sees the appointment and the call summary.

  • Arabic + English
  • Google Calendar
  • SMS in call
  • Call summary
Set up

Four things to prepare. That's it.

  1. 01

    Upload clinic information

    Services, doctors, opening hours, insurance and preparation notes as PDF, Word or text.

  2. 02

    Connect the calendar

    Google Calendar, Cal.com or Calendly – callers are only offered free slots.

  3. 03

    Set the rules

    Which questions the agent answers – and that medical questions go to your team.

  4. 04

    Choose the transfer number

    Urgent calls go straight to the front desk or the doctor on call.

Tools used on this page
  • Google Calendar
  • Cal.com
  • Calendly
  • SMS
  • Call transfer
  • Customer memory
  • 14 languages
Questions

Clinics: what people ask us.

Does the agent give medical advice?

You instruct it to answer organisational questions only and to put medical questions through to your team or take a message.

Can patients cancel or move appointments?

The agent finds free times and books new appointments in your calendar tool. Cancellations are recorded and passed to your team, for example in Slack or by email.

Is patient information kept separate?

Every workspace's data is strictly separated and connections are encrypted. Transcripts and summaries are stored in your workspace only.

Stop losing calls.

Build your agent, test it by voice in the browser, then forward your number when you're ready.

  • Hosted on servers in the EU (Germany)
  • Tells callers it's an AI
  • Monthly plans, cancel anytime